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UPDATES TO OUR TERMS AND CONDITIONS 

In order to continue to your ticket purchase you must acknowledge you have read this page. You can proceed to the sales page by clicking the link at the bottom of this page.

By purchasing a ticket you acknowledge and agree to the following:

    • The novel coronavirus (SARS-CoV-2), commonly known as COVID-19, is a highly contagious disease declared to be a global pandemic.  No one is immune, and some older adults and people with underlying medical conditions may be at a higher risk.   COVID-19 is spread by coming into close contact with a person who has the disease or touching a surface that has been contaminated from respiratory droplets spread when an infected person coughs, sneezes, breathes, or talks.
    • COVID-19 may result in injury, illness, permanent disability, or death. You may be at an increased risk of contracting COVID-19 by traveling to, patronizing, or being in areas or businesses used by other people.  Although Bucks County Playhouse and The Deck Restaurant and Bar are following CDC and public health guidelines with regard to cleaning, disinfecting and social distancing,you are personally responsible for your own safety,decisions and actions while patronizing or being present at our businesses. 
    • You are voluntarily and knowingly assuming the riskthat you may become infected by COVID-19 and you fully release, waive and discharge Bucks County Playhouse and The Deck Restaurant and Bar from any and all liability associated with such risk
    • The Pennsylvania Department of Health has a established a process of Contact Tracing in order to identify, notify and monitor anyone who has come in close contact with COVID-19.  By purchasing this ticket, you consent to the sharing of any personal information collected upon request of the Pennsylvania Department of Health.
  • Management reserves the right, without the refund of any portion of the ticket purchase price, to refuse admission to or eject any person whose conduct fails to comply with the terms and conditions herein. 

Also note the following COVID-19 precautions and your required participation:

In order to provide our patrons and staff the safest and most enjoyable experience possible, Playhouse social distancing procedures will be in effect throughout the 2020 season. Policies will continue to evolve as directed by the Pennsylvania Department of Health and the CDC.

 

MASK REQUIREMENT
For the safety of our patrons, staff and performers, visitors must wear a mask at all times while in all theatre areas, including restrooms, outside courtyard and queueing areas. Masks must be worn for the duration of the performance and while entering/exiting the theater.

NO ONSITE/CASH SALES
In an attempt to limit high-contact touch points, there will be no onsite or cash sales. Patrons wishing to purchase tickets immediately prior to a performance can access a QR Code at the theatre for direct access to purchase tickets on their smart device.

ONLINE PURCHASES
For the immediate future, all tickets will be assigned by the Playhouse — patrons cannot choose their seats online. This allows us to seat all patrons with proper social distancing while also accommodating family groups greater than two (2).

TIMED ENTRY/EXIT
Entry into theater will be timed to allow for a more comfortable, spaced-out entrance for all patrons. Patrons will be permitted to enjoy a pre-show cocktail at the Courtyard Bar and must to wait until their designated entry time before lining up at the queueing station. Following the performance, House Management will direct patrons to exit by row to minimize crowding. Patrons are asked to remain in their seats until being instructed to exit. Prior to your performance date, you will receive a detailed email with all necessary instructions for your arrival.

OUTDOOR QUEUEING
In order to allow for a socially distant pre-show experience, tickets will be scanned outside of the theatre at your designated entry time. Patrons are asked to remain socially distant prior to entering the theater.

FOOD/DRINK IN THEATER
Until further notice, food and beverage will not be permitted inside the theatre. Patrons are encouraged to enjoy a “socially distanced cocktail” before or after the performance, subject to The Deck Restaurant and Courtyard Bar hours of operation.

PROGRAMS
If an event has a program, you will be directed to a link where you can download it electronically.

SANITATION
Before each performance, Bella Commercial Services will apply a disinfectant mist to the entire house. The mist is 100% safe, non-toxic, and deemed effective against SARS-COV2 by the EPA. Playhouse staff will routinely disinfect all high-touch surfaces throughout the day, at least once an hour.

HVAC
The Playhouse auditorium has two dedicated HVAC systems; each system is equipped with hospital-grade MERV-15 air filter. The Playhouse Lobby has its own separate system. There are three separate systems backstage: the stage itself, the first floor dressing rooms and the second dressing rooms. Therefore, the air from the auditorium, the lobby and stage and backstage are not circulated together.

ASSISTED LISTENING DEVICES
Assistant Listening Devices will still remain available for our patrons. However, we are adopting a BYOE or “Bring Your Own Earbuds” policy to ensure proper precaution. Please bring a pair of standard wired headphones and our Front-of-House Staff will be happy to provide you with a device.

HAND SANITIZER
Contactless Hand Sanitizer stations have been conveniently placed at key points in the theater for continued disinfecting and cleanliness.

TEMPERATURE
All staff of the Bucks County Playhouse and Deck Restaurant will have their temperature checked upon arrival. If an employee has a temperature of over 100.4 degrees or higher, they will be asked to return home, per the recommendation of the CDC. All employee temperatures will be recorded and logged daily.

BACK STAGE PREPARATIONS
As new information regarding the spread of COVID-19 becomes available each day, the Playhouse is committed to adapting our policies and procedures to keep all who enter our doors safe.  Our path to reopening will start small, with film screenings and comedy nights, to allow for a socially distanced environment backstage.  Check back soon for our comprehensive plan of backstage procedures to keep our artists and crew safe, as programming begins to evolve.

SOCIALLY DISTANCED SEATING
The majority of Playhouse’s seats will remain unsold and inaccessible with an appropriate number of vacant seats between each party to avoid close contact with other patrons in the theater. Seating locations in grey have been made inaccessible or removed. Note: This is a base seating map, and the Playhouse reserves the right to adjust seating and actual seated locations to accommodate family groups and single ticket buyers while still adhering to all recommended social distancing guidelines.

Several rows have been strategically removed to allow for navigating through the theater in a more open, distanced environment.

 

For our FAQ and questions about refunds and box office policies, please click here.

 

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