Employment

The Bucks County Playhouse offers seasonal employment in its administrative offices, box office, front of house and elsewhere on the grounds. Please check back on this page to see current job openings, or send a cover letter and resume to jobs@bcptheater.org.

New Hope Productions is now hiring Production Staff for the 2014 Equity summer season at the Bucks County Playhouse. The Bucks County Playhouse, founded in 1939, is one of America’s oldest and most storied summer theaters, and is located right on the Delaware river in beautiful New Hope, Pennsylvania. We are seeking experienced technicians who are familiar with operating and maintaining advanced wardrobe, audio, lighting, and rigging systems, tools, and support spaces. These team members will directly work with the professional design team, the dedicated venue staff, and many extremely talented performing artists.

About the Bucks County Playhouse:

Bucks County Playhouse, a nonprofit 501(c)3 organization, provides the finest theatrical entertainment for visitors and residents of New Hope, Doylestown, Lambertville and the Delaware Valley.  Its mission: to present first class professional entertainment and regain the Playhouse’s historic place in the national theatrical landscape; and to stimulate, support, inspire and celebrate the performing arts via community programs, partnerships and arts education.

Located between Philadelphia and New York, Bucks County Playhouse opened in 1939 in a converted 1790 gristmill after a group of community activists, led by Broadway orchestrator Don Walker and playwright Moss Hart, rallied to save the building.  The Playhouse quickly became one of the country’s most famous regional theaters, featuring a roster of American theatrical royalty, and remained in continuous operation until December 2010. In 2012, the Playhouse re-opened thanks to the efforts of the Bridge Street Foundation, the nonprofit family foundation of Kevin and Sherri Daugherty, and Broadway producer Jed Bernstein.  In January 2014, Broadway producers Alexander Fraser and Robyn Goodman assumed the leadership roles of Producing Director and Executive Producer, respectively.

We are currently accepting resumes for the following positions:


ADMINISTRATION


Marketing/Sales Department

Sales Supervisor

Bucks County Playhouse in New Hope, PA is seeking a Sales Supervisor to join a growing marketing and sales team at this thriving professional theater. BCP offers the opportunity to work alongside Tony Award-winning producers, Broadway and Hollywood actors, and countless other professional artists and managers in New Hope, Pennsylvania at what is known as “America’s Most Famous Summer Theater.”

About the Position

The Sales Supervisor is responsible for the day-to-day supervision of the BCP Call Center Sales Team. He/she will lead the in-house, initial contact team for patrons interested in Bucks County Playhouse events with emphasis on upselling/cross-selling to both inbound and outbound calls. The Supervisor will be responsible for the team’s goals and assist them as they work with customers in completing incoming ticket sales (online and over the phone), inform patrons of other Playhouse events and encourage them to become subscribers to Bucks County Playhouse. The Sales Supervisor will work closely with the Box Office Manager to ensure consistency and accuracy of the ticketing process and will report directly to the Sales Manager and Marketing Director to organize strategy and to implement new campaigns that will increase revenue and generate excitement. This position reports to the Sales Manager, and is a member of the Marketing and Sales Department.

Responsibilities Include (but are not limited to)

  • Work with the team to maximize efficiency and increase the BCP audience through outbound sales calls
  • Supervise all Sales Associates in a busy call center
  • Assist Sales Associates with upselling and conversion of single ticket buyers to subscription sales
  • Work with the Box Office Manager to see that schedules, duties and box office needs are met
  • Work alongside the Sales Associates — performing the same sales tasks and modeling behavior as a highly motivated sales leader
  • Contribute positively to the Sales Team culture by developing mutually beneficial working relationships with all team members
  • Work with the administrative staff to gather sales data and report updates on weekly, monthly and annual sales goals
  • Assist with coordinating weekly team meetings and training sessions
  • Develop exceptional knowledge about the Playhouse and enjoy sharing that knowledge with patrons as a brand ambassador
  • Answer questions about BCP events, add-ons, and resolve any customer service barriers or issues in a positive a knowledgeable way
  • Perform basic account maintenance activities in the Box Office/CRM programs and databases
  • Meet Quality Assurance Requirements and other key performance metrics
  • Meet weekly and monthly sales goals

Specific Knowledge, Skills and Abilities

  • Excellent leadership, interpersonal, written, and oral communication skills
  • Highly enthusiastic, positive minded and detail oriented
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
  • Strong work ethic and able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
  • Must possess and be able to demonstrate strong influencing and closing skills
  • Ability to learn and navigate new software quickly
  • Previous telesales experience a plus, but not required

To apply:

Please send resume, cover letter, and references to kathy@bcptheater.org. Include “Sales Supervisor” in the subject line. No phone calls please. Bucks County Playhouse is an Equal Employment Opportunity Employer.

 


FRONT OF HOUSE/PRODUCTION


Facilities Manager

The Bucks County Playhouse is currently seeking a full-time Facilities Manager to serve as an integral player at an exciting stage of growth and re-development of this historic theater.

ESSENTIAL FUNCTIONS:

  • Reporting to the Director of Production and Facilities (DPF), the Facilities Manager is responsible for interior and exterior operation, maintenance and presentation of the Bucks County Playhouse – Theatre, Grounds, Venues and Offices.
  • Perform ongoing daily, weekly, and monthly building inspections to identify necessary repairs
  • Supervise current staff of one part-time Facilities Assistant, with the possibility for others in the future
  • Provide constant attention to life safety issues. Ensure building emergency and fire safety systems are operational via in-house inspections and vendor maintenance contracts
  • Inspect and provide direction and communication with janitorial service provider regarding cleaning issues that do not meet BCPT standards
  • Perform repairs and minor construction, as needed (carpentry, electrical, plumbing)
  • Report all facility issues that are not immediately repairable to the DPF
  • Manage all ongoing trade relationships and annual service agreements
  • Provide excellent project management skills and budgeting foresight
  • Understand and track operating expenses related to maintenance, repairs and supplies, including monthly petty cash, purchasing reports, and annual budget control
  • Submit weekly payroll, via both time sheet and Paychex systems
  • Manage and provide supervision of any supplemental support staff
  • Provide ongoing facilities security management – both in person as well as designating responsibilities between Venue and Audience Services staff
  • Work with DPF to ensure all staff members support an environment that is clean, safe and in good repair for both associates and guests
  • Provide leadership and motivation to ensure staff appropriately represent the Playhouse
  • Serve as Venue Representative responsible for all events at the Playhouse as needed

MINIMUM QUALIFICATIONS:

  • Ability to perform tasks with tools, ladders, and lifts in a safe and effective manner
  • High degree of attention to detail to perform facility inspections on a daily, weekly, and monthly basis
  • Clear written and verbal communication skills, as well as accurate math skills
  • Ability to work in a fast paced environment, and to interact effectively with donors, patrons, and artists

Requirements to be performed, with or without reasonable accommodation:

  • Standing, walking, lifting, twisting, and bending on a frequent basis
  • Ability to lift up to 50 pounds and carry it up to 90 feet
  • Ability to work and meet deadlines with minimal supervision

PREFERRED QUALIFICATIONS:

  • Intermediate to advanced proficiencies in theater technology and building maintenance trades including electrical, carpentry, plumbing, painting, and equipment repair. Excellent mechanical aptitude and manual dexterity.
  • Excellent administrative and follow up skills to achieve successful maintenance and repair programs
  • Ability to work effectively with supervisors and co-workers
  • Excellent communication skills and the ability to provide clear and concise details regarding building issues

REQUIREMENTS:

Bachelor’s Degree in Theater Technology, Facility Management, or equivalent. Minimum five (5) years of venue facility leadership, preferably within a professional or academic performing arts organization. Computer proficiency, specifically with the Microsoft Office suite, including defined experience with Excel. Valid driver’s license. Must be available to work occasional nights and weekends as necessary.

Please send resume, cover letter, and references to Matthew Given, Director of Production and Facilities at matthewg@bcptheater.org. Include “Facilities Manager” in the subject line. No phone calls please. This is a full-time position. Salary commensurate with experience. The Bucks County Playhouse is an Equal Employment Opportunity Employer.


PRODUCTION


Load in/Load Out & Run Crew

Interested in working backstage? Bucks County Playhouse is continuously seeking theater technicians and artists to add to our over hire crew. BCP hosts a wide variety of shows and events. Crew needs will vary and include, but are not limited to: sound, lighting, wardrobe, carpentry, properties, painting, rigging, video, run crew, and stage management. Over hire crew members are expected to be knowledgeable in the department they are working, be flexible working with other departments as needed, and adhere to safety guidelines.
Please contact Tom Watson, Technical Director, tom@bcptheater.org.