Employment

The Bucks County Playhouse offers employment in its administrative offices, box office, front of house and elsewhere on the grounds. Please check back on this page to see current job openings, or send a cover letter and resume to jobs@bcptheater.org.

The Bucks County Playhouse, founded in 1939, is one of America’s oldest and most storied summer theaters, and is located right on the Delaware river in beautiful New Hope, Pennsylvania. We are seeking experienced technicians who are familiar with operating and maintaining advanced wardrobe, audio, lighting, and rigging systems, tools, and support spaces. These team members will directly work with the professional design team, the dedicated venue staff, and many extremely talented performing artists.

About the Bucks County Playhouse:

Bucks County Playhouse, a nonprofit 501(c)3 organization, provides the finest theatrical entertainment for visitors and residents of New Hope, Doylestown, Lambertville and the Delaware Valley.  Its mission: to present first class professional entertainment and regain the Playhouse’s historic place in the national theatrical landscape; and to stimulate, support, inspire and celebrate the performing arts via community programs, partnerships and arts education.

Located between Philadelphia and New York, Bucks County Playhouse opened in 1939 in a converted 1790 gristmill after a group of community activists, led by Broadway orchestrator Don Walker and playwright Moss Hart, rallied to save the building.  The Playhouse quickly became one of the country’s most famous regional theaters, featuring a roster of American theatrical royalty, and remained in continuous operation until December 2010. In 2012, the Playhouse re-opened thanks to the efforts of the Bridge Street Foundation, the nonprofit family foundation of Kevin and Sherri Daugherty, and Broadway producer Jed Bernstein.  In January 2014, Broadway producers Alexander Fraser and Robyn Goodman assumed the leadership roles of Producing Director and Executive Producer, respectively.

 

We are currently accepting resumes for the following positions:

 


PRODUCTION


Load in/Load Out & Run Crew

Interested in working backstage? Bucks County Playhouse is continuously seeking theater technicians and artists to add to our over hire crew. BCP hosts a wide variety of shows and events. Crew needs will vary and include, but are not limited to: sound, lighting, wardrobe, carpentry, properties, painting, rigging, video, run crew, and stage management. Over hire crew members are expected to be knowledgeable in the department they are working, be flexible working with other departments as needed, and adhere to safety guidelines.
Please contact Tom Watson, Technical Director, tom@bcptheater.org.


ADMINISTRATION


Associate House Manager

Bucks County Playhouse in New Hope, PA is in search of a part-time Associate House Manager. Reporting to the House Manager and Box Office Manager, the Associate House Manager plays a vital role in the Front of House operations of the theater and producing organization.

House Management Duties:

  • Preparing the house for patrons. Includes checking house and restrooms for supplies and cleanliness, reviewing the performance seating book, prepping materials for ushers (nametags and program inserts), etc.
  • Overseeing the volunteer and staffed ushers, which includes training and supervision, prepping assignments and materials during each shift
  • Ensuring the house opens on time and providing patrons with countdown warnings at appropriate intervals
  • Being attentive, anticipating patron needs, and being available in the lobby and/or house to assist with any questions or concerns
  • Communicating with Stage Manager for opening house, coordination on pre-show curtain speech and starting each act within a suitable time frame
  • Serving as acting manager-on-duty when performance begins for box office when Box Office Management or Sales Supervisor is not present
  • Maintaining communication with Concessions Management before, during and after each performance
  • Coordinating with our valet service at the start and end of each shift
  • Completing and submitting daily HM report
  • Locking up at end of day as needed (checklist available)

Head Usher Duties (when not on a House Management shift):

  • Reporting to the House Manager
  • Assisting House Manager with wheelchair seating removal/installation as needed
  • Making sure the baskets in the house are full with programs
  • Receiving a list of Volunteer ushers for that performance
  • Performing any necessary preparations for coat check
  • Inspecting ALDs and insure they are all in working order
  • Training new volunteers using the” head usher training guide”
  • Ensuring the comfort and contentedness of patrons in the house.
  • Patron Hospitality

Qualifications:

  • Strong social skills
  • Excellent decision making skills
  • The ability to be flexible under pressure
  • Top level customer service and sales experience a must
  • Ability to work independently and as part of a team
  • Knowledge of Tessitura is a plus
  • Love of theater a must!

To apply:

Please send resume, cover letter, and references to jobs@bcptheater.org. Include “Associate House Manager” in the subject line. No phone calls please. This is a part-time nonexempt position. Bucks County Playhouse is an Equal Employment Opportunity Employer.

 


Sales Associates

Bucks County Playhouse in New Hope, PA is seeking Sales Associates to join a growing marketing and sales team at this thriving professional theater. BCP offers the opportunity to work alongside Tony Award-winning producers, Broadway and Hollywood actors, and countless other professional artists and managers in New Hope, Pennsylvania at what is known as “America’s Most Famous Summer Theater.”

About the Position

As a Sales Associate, you will be part of the initial contact team for patrons interested in Bucks County Playhouse events. You must be comfortable with reaching out into the community to find new patrons to be part of the Playhouse’s growing subscription base. You also will be responsible for assisting customers in completing in-coming ticket sales (online and over the phone) and informing them of Playhouse events and programs. You will generate revenue and excitement as you work with patrons to elevate their status to subscriber and loyalist to Bucks County Playhouse. Associates will actively cultivate sales leads, complete required daily outbound calls and help to create a subscription/sales culture at the Playhouse. This is an entry-level full-time hourly position, reporting to the Sales Supervisor, and is part of the Marketing and Sales Department.

Responsibilities Include (but are not limited to)

  • Reach out and find new patrons and ticket buyers for the Bucks County Playhouse
  • Initiate new outbound and follow-up calls and persuade patrons to complete and upgrade/enhance their purchase
  • Develop sales leads by taking a proactive approach to all sales
  • Develop exceptional knowledge about the Playhouse and enjoy sharing that knowledge with patrons as a brand ambassador
  • Answer questions about BCP events, add-ons, and resolve any customer service barriers or issues in a positive a knowledgeable way
  • Assist customers with any technical issues experienced with website and move the customer towards completing a ticket sale
  • Perform basic account maintenance activities in the Box Office/CRM programs and databases
  • Meet Quality Assurance Requirements and other key performance metrics
  • Meet weekly and monthly sales goals

Specific Knowledge, Skills and Abilities

  • Excellent interpersonal, written, and oral communication skills
  • Highly enthusiastic, positive minded and detail oriented
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
  • Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
  • Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone
  • Must possess and be able to demonstrate strong influencing and closing skills
  • Ability to learn and navigate new software quickly
  • Previous telesales experience a plus, but not required

To apply:

Please send resume, cover letter, and references to jobs@bcptheater.org. Include “Sales Associates” in the subject line. No phone calls please. Bucks County Playhouse is an Equal Employment Opportunity Employer.