What are your box office hours?
(New – January 2018) The Playhouse’s Lobby Box Office opens 2 hours prior to performance time. All patrons wishing to make an in-person purchase when the lobby is closed, may do so at the New Hope Visitors Center, 1 W. Mechanic Street (the corner of Mechanic and Main streets) across the street from the Playhouse. The Visitors Center is open every day from 11:00 a.m. – 6:00 p.m. Our telephone lines are open every day from 12:00 p.m. – 5:00 p.m. (12:00 p.m. until curtain on show days). Tickets are available 24 hours a day at BucksCountyPlayhouse.org.
What are the Ticketing Fees?
The $3.00 restoration fee goes directly to improving the Bucks County Playhouse. This includes renovations, upgrades, etc. It also goes directly to any programming that appears on the stage, for example, our BCP Youth Company. Thank you for helping us bring diverse and exciting theater, concerts, and other events to Bucks County! The restoration fee is non-waivable, and applies to every ticket purchased for the Bucks County Playhouse.
The $3.50 convenience fee covers the cost of utilizing Patron Manager, a ticketing software that helps make ticket purchases, subscriptions, and seating more convenient for our patrons. The convenience fee applies to all tickets ordered over the phone and over the web. It is waivable if you elect to come and purchase your tickets in person at our box office window.
The $1.00 fee covers postage for mailing tickets to our patrons It is waivable if you simply elect to hold your tickets at Will Call or come in person to pick them up.
Do you offer group discounts?
Groups 10 or more can save up to 25%. CLICK HERE to visit our groups sales page.
Do you offer military discounts?
As a special thank you to all who serve our country in the military of Armed Forces, we are proud to offer a 10% military discount to all active and retired military members. This discount is available at our box office and the New Hope Visitors Center. Please present your official military or veteran ID card at the Box Office when purchasing tickets or picking up will call. This offer is only available in person or over the phone. (Please note: This offer may not be available for Visiting Artist performances. Please inquire at Box Office).
Does my child need a ticket?
Every attendee needs to have a ticket. Children under the age of 4 are not permitted in the theater.
What is your refund policy?
There are no refunds on subscription and ticket orders.
What is your exchange policy?
All sales are final and non-refundable. Subject to availability, tickets can be exchanged prior to the performance date for another performance date for another performance of the same production with a $10.00 per ticket exchange handling fee. The $10.00 fee is waived for all current season ticket holders. All ticket holders who exchange into a more expensive performance or higher-priced seating section will be charged the difference in the ticket price.
To save money, consider becoming a Season Ticket holder, inquire at the Box Office or visit our Subscriptions page.
What is your inclement weather policy?
Inclement weather is not a cause for a refund. In extraordinary circumstances when a performance is cancelled or postponed for any reason (including, but not limited to weather), patrons will be alerted with updated performance details via email, phone and our website.
Can I buy gift certificates for a performance at BCP?
CLICK HERE to buy Gift Certificates online or visit The BCP Box Office at 70 S. Main St. New Hope, PA 18938 -or- call: 215.862.2121
At The Playhouse
How early should I arrive for the performance?
Theater doors open a half hour prior to the performance. Please remember to leave time to park and pick up your tickets if they are waiting for you at the box office. We recommend arriving 45 minutes to one hour prior to the performance.
What happens if I arrive late?
Late seating is at the discretion of the production. Refund and exchange policies apply.
Am I permitted to record or photograph a performance in the theater?
Audio and video recording devices and cameras are strictly prohibited inside the Bucks County Playhouse.
What is the best way to stay informed about upcoming events at BCP?
Visit our Stay Informed page to sign up to receive updates.
Do you provide services for guests with disabilities?
The Bucks County Playhouse is compliant with the Americans with Disabilities Act. Call (215) 862-2121 if you have specific wheelchair needs.
Do you rent out your space?
Please visit the Renting Our Facilities page for more information.
Are there area restaurants that I can dine at before or after the performances?
Check out our Plan Your Visit page for dining suggestions.
Are food and beverages available at the theater?
Food and beverages are available at the Riverview Café, Gazebo Bar and our Lobby Bar. Food and beverage purchased at any of our three bars are allowed in the theater. No outside food or beverage is allowed.
What is dynamic pricing?
Bucks County Playhouse employs a system of dynamic pricing. Prices increase based on demand. Season ticket holders and patrons who purchase tickets in advanced benefit under this pricing model. We encourage you to purchase tickets well in advanced as prices may increase without warning. If you have any questions about our dynamic pricing, please call the Box Office at 214-862-2121.
Administration & Employment
How do I volunteer at BCP?
Please visit our Volunteer page for information and updated volunteer opportunities.